Usage Policy

INTRODUCTION

OVERALL CONDUCT

• No material, that is unlawful, threatening, abusive, libellous, or encourages conduct that would constitute a criminal offence, or give rise to civil liability, or otherwise violate any local, national or international law, statute or regulation, is to be communicated through WigWag’s services.
• No material or data that is in violation of UK regulation or law is to be communicated, distributed or stored via WigWag’s services, including, but not limited to, any material protected by copyright, trademark, trade secret or any statute. Any such material discovered will be removed, by WigWag, from their servers.
• Customers are prohibited from using WigWag’s services for auto-dialling, continuous or excessive call forwarding and/or call diversion, fax or voicemail dissemination and/or continuous or excessive inbound only services. Any use of the service that is, in WigWag’s belief, inconsistent with normal business usage patterns, will result in immediate disablement or modification of the service.
• Maintaining accurate and current billing information is the responsibility of the Customer. Providing false information at any time and/or fraudulent use of credit/debit card information may result in immediate termination of the services and may expose the offender to civil or criminal liability.

SECURITY

• Customer login names and passwords must be kept secret and not be communicated to any third party in order to prevent unauthorised access to their account. It is the Customer’s sole responsibility to ensure the security of any such login details.
• Customers are prohibited from circumventing user authentication or security of any host, network, or account.
• Customers violating systems or network security may find themselves liable to criminal or civil action. WigWag will co-operate fully with any investigations of violations of security at other sites, including those of any law enforcement authorities investigating suspected criminal violations.
• WigWag reserve the right to check the security of any Customer’s equipment or devices connected to its network if it reasonably believes that it may be at risk from external attack (hacking) or they believe that its terms and conditions are not being adhered to.

PRIVACY

NON-SPECIFIC

• WigWag reserve the right to suspend any account and/ or access to its systems or network during investigation of suspected or potential abuse of this policy.
• Any Customers engaging in abuse of WigWag’s systems or network will be notified their behaviour is unacceptable and may have their account terminated if such abuse continues.