Discover how we transformed UK Gas' website.
Proud to be working in partnership with Worcester Bosch
How WigWag Worked With Plumbing & Heating Company, UK Gas Washington.
Illustrated WordPress Website
"I'm over the moon with the work WigWag has produced!"
As well as producing bespoke location illustrations, we have also illustrated the UK Gas team. We believe this adds a personal touch to our heating engineer websites and allows their customers to feel like they know who'll be arriving to fit or repair their boiler.
"WigWag have been brilliant to work with."
We have been in constant contact with UK Gas throughout the whole process, allowing Ian and his team to approve each section of the website, from the services included on the website to their detailed care plans.
Digital Virtual Receptionst (IVR)
Not only did we revamp UK Gas' website, we also spoke with Ian and his team regarding our cloud phone system
Ian wanted a more streamlined system and discovered we offered a cloud system with many features he could benefit from such as an IVR menu (digital virtual receptionist). This allowed them to choose a variety of options their customers could hear when ringing, Press 1 for Boiler Installations, Press 2 for Account for example.
Ian and his team would then have an idea of what the customer is ringing them about before they even answer the call, saving time whilst giving great customer service!
See IVR example below